Privacy Policy

A legal disclaimer

Last updated: 30 June 2026

Introduction

TakeYouCare Association
Hüttikerstrasse 3
8955 Oetwil an der Limmat
Switzerland
Email: hello@takeyoucare.ch

Phone: 044 523 62 54

Scope

This policy applies to the YouCare mobile application, the website, guest users, registered users and healthcare professionals using the platform.

Information We Collect

We may collect account information (email, encrypted password), optional profile information, voluntarily entered wellbeing information such as mood, feelings, reflections and wellbeing notes. The app is not designed to collect diagnoses, laboratory values, prescriptions or medical records unless voluntarily provided by the user.

Guest Mode

Users may access selected functionality without creating an account. Guest mode minimizes personal data collection.

Healthcare Professionals

Healthcare professionals may access user information only where the user has explicitly chosen to share it for an online consultation or related care.

Purpose

Data are processed to provide the service, authenticate users, synchronize information, improve functionality, provide support, ensure security and comply with legal obligations.

Legal Basis

Processing is based on applicable Swiss FADP and, where applicable, GDPR, including user consent where required.

Storage

Application data are stored using Supabase infrastructure configured for storage in Switzerland according to your deployment.

Security

We use encrypted connections (HTTPS/TLS), authentication controls, access restrictions and appropriate technical and organisational security measures.

Sharing

We do not sell personal information. Information is shared only with authorised healthcare professionals chosen by the user, trusted processors acting on our behalf or where required by law.

Retention

Personal data are retained only for as long as necessary to provide the services or comply with legal obligations.

Data Deletion

Users can delete their account directly in the app at any time. Users may also request deletion by emailing hello@takeyoucare.ch. After identity verification, all personal data will normally be deleted within 48 hours unless retention is required by law.

User Rights

Users may request access, correction, deletion, restriction of processing and information about their personal data under applicable law.

Children

The service is not intended for children unless used with appropriate legal consent where required.

Changes

We may update this Privacy Policy. The latest version will always be available on our website.

Contact

TakeYouCare Association
Hüttikerstrasse 3
8955 Oetwil an der Limmat
Switzerland
hello@takeyoucare.ch

Phone: 044 523 62 54

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.

To learn more about this, check out our article “Creating a Privacy Policy”.